Stonefield Query for HEAT provides a step-by-step method to create professional business reports from HEAT by Frontrange. Anyone can create detailed reports, high level overview, drill-down/drill-through, charts/graphs, pivot tables, and more in minutes not hours.
Stonefield Query for HEAT has been customized for HEAT and can report on native HEAT tables and fields.
Compatible with the latest version of HEAT and earlier.
Quick Report Creation Time
Use Stonefield Query for HEAT to create business reports efficiently. The reporting process is adding the information for the report, narrowing down the information through filters/exclusions, sorting, and finally defining who has access to the report.
Comes with 35+ reports that can be run or used as a starting point for report design.
Schedule and Automatically Deliver Reports
Automatically deliver reports via e-mail, file, or printer.
Filters and Exclusions
Filter parameters allow you to narrow down your results without programming. A filter example would be Unassigned Calls or Service Level Agreement (SLA). Exclusions allow you to report on things that are not recorded in HEAT. An example would be all equipment or customers that have not needed service in the past year.
Multiple Database Support
You can run reports on more than one HEAT database.
Create detailed reports and know what is happening with clients, users, calls, and equipment. Analyze information based on the Help Desk hours programmed into HEAT for accurate results.
Excel Pivot Table Reporting
With Stonefield Query for HEAT a Cross Tab Report can be sent to an Excel Pivot Table with the click of a button for extended data analysis.
Charts, Graphs and Dashboards
Create bar, graph, line, area, and pie charts as well as series charts and graphs. Dashboards combine multiple charts into one consolidated view of your data. Zoom in and out on the dashboard, update individual reports manually, and output the dashboard to file.