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After editing a report in the Advanced Report Designer, the buttons in the wizard don't work.

Solution

Applies to:

  • Stonefield Query SDK

  • Stonefield Query for AccountMate

  • Stonefield Query for ACT!

  • Stonefield Query for Alere

  • Stonefield Query for GoldMine

  • Stonefield Query for HEAT

  • Stonefield Query for Sage 300 ERP

  • Stonefield Query for Sage Pro

The culprit is TeamViewer, a utility that allows you to remotely control another computer. When you install TeamViewer, it adds a small button to the title bar of the window. That button lets you share just a window with someone rather than your whole screen. It appears that this interaction between opening the Advanced Report Designer and drawing that button is causing the issue. Turning that button off resolves the issue.

 
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Article details
Article ID: 39
Category: Frequently Asked Questions
Rating (Votes): Article rated 3.4/5.0 (15)

 
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